Call Center – Call Center Solutions in Ethiopia

Call Center

AIT  TECHNOLOGY provide you best Call centers service in Ethiopia which is  essential for helping medium and large businesses manage communication with customers.

Call Center

We help your business never miss an opportunity

AIT Technology is the go-to when it comes to inbound call services for small businesses. In addition to handling inbound calls AIT Technology also provides answering services in Ethiopia

AIT specializes in using the phone to communicate with your customers, that’s not all they’ll do. Enhance customer satisfaction and cut costs through call center outsourcing.

Day or night, rain or shine. Our live agents are available all the time.

Never miss out on an opportunity to secure a sale with over-the-phone order entries.

Managing appointments can be a hassle. Which is why we made it hassle-free.

All the data and information you’ll ever need – on your desktop

Call Center Support

Capabilities

DELIVERY

Capabilities

Smart Shoring

Greenfields set up

Work from Home

Multilingual Services

Information Security

 Process Re-engineering

Business Analytics

Touchpoints

EXPERIENCE

Touchpoints

Inbound Customer Care

Sales: Cross sell & Outbound

Collections & Recovery

CSAT & NPS surveys

Backoffice services

HRO

Social Media 

Capabilities

DIGITAL

Capabilities

Conversational AI and Analytics

Robotic Process Automation

IVR integration / Dynamic IVR

Content moderation

Speech & Text Analytics

AI & Analytics

Reasons to outsource a call center

Explore the advantages of outsourcing your call center operations to boost productivity, reduce costs, and enhance customer experience.

  • Scalable and flexible call center services in Ethiopia to meet your business needs
  • Mitigate risks and ensure compliance with call center outsourcing in Ethiopia
  • Enhance customer experience in Ethiopia with professional call center services


Testimonials

What Our Clients Say

AIT Technology stays ahead of the curve with digital marketing trends.

Contact Us

Drop Us a Line

Use the form below to describe the project and we will get in touch with you as soon us possible