About AIT

Accelerating Growth with BPO

AIT Technology is a trusted Business Process Outsourcing (BPO) partner, helping organizations streamline operations and enhance efficiency. We specialize in providing top-tier customer support, data management, IT services, and back-office solutions, enabling businesses to focus on their core competencies while we handle the rest.

Our Services

BPO Services We Offer

Delivering professional customer service solutions, including inbound and outbound call handling, live chat, and email support.

Technical support and troubleshooting to keep your business operations running smoothly.

Custom BPO solutions, including CRM platforms and workflow automation tools, to streamline business processes.

Accurate and efficient data management, including document digitization and database maintenance.

Handling online presence and brand reputation through social media content creation, campaign management, and analytics.

Back-Office
Operations

Administrative support services such as billing, HR outsourcing, and bookkeeping to improve efficiency.

Why choose AIT Technology

CONTINUOUS INNOVATION
CONTINUOUS INNOVATION
We constantly update our solutions to tackle new threats and provide you with the latest innovations at no additional cost.
EXPERTISE AND SUPPORT
EXPERTISE AND SUPPORT
Our team of experts serves as an extension of your own, eliminating the need to hire and educate security engineers.
CAPACITY BUILDING
CAPACITY BUILDING
Our subject matter experts empower your cyber workforce with the necessary skills and knowledge.
CUSTOMIZED SOLUTIONS
CUSTOMIZED SOLUTIONS
We tailor our solutions to seamlessly integrate with your existing infrastructure and technology.
COST-EFFECTIVE
COST-EFFECTIVE
By eliminating expensive third-party licenses, we can save you up to 73% off the cost of an in-house solution.
RAPID IMPLEMENTATION
RAPID IMPLEMENTATION
Experience the benefits of our VISION solution in as little as 3 weeks, compared to the 3-6 months required by other providers.

Let’s Work Together

Do you know what it takes to grow your business online? Do you want to?

our Customers

Worldwide Customers

We are passionate about our work. Our designers stay ahead of the curve to provide engaging and user-friendly and  make your business stand out.

130

Clients

100%

commitment

7

international clients

106

Projects

AIT Namibia

AIT Technology, in its commitment to international expansion, has been successfully operating in Namibia, Windhoek, strengthening its presence to better serve clients with top-quality services.

Our office in Namibia continues to provide exceptional support, reinforcing our dedication to excellence in the region.

featured Projects

Our Portfolio

Pricing Plans

The Best Solutions for Our Clients

Basic Plan

  • Stylish Design Up to 10 page
  • 2 Revisions
  • Mobile Responsible Design
  • Social Media Link
  • Search Engine Optimization
  • 1 Year Domain and Hosting
  • Image Optimization
  • Calendar Integration
  • Schema Optimization
  • 5 Email Accounts
  • Submission to Search Engines
  • Google My Business
    Optimization

Business

  • Stylish Design Up to 10 page
  • 2 Revisions
  • Mobile Responsible Design
  • Social Media Link
  • Search Engine Optimization
  • 1 Year Domain and Hosting
  • Image Optimization
  • Calendar Integration
  • Schema Optimization
  • 5 Email Accounts
  • Submission to Search Engines
  • Google My Business
    Optimization

Premium Plan

  • Stylish Design up to 50 Pages
  • Graphics design
  • 2 Year Backup and Warranty
  • Chatbot/Live Chat Setup
  • 3 Years of Domain and Hosting
  • Unlimited Email Account
  • Formidable Pro Forms
  • Keyword Research
  • Google Analytics Setup
    Submission to Search Engines
  • Google Search Console Setup
  • Google My Business Setup
  • Module integration
  • 24/7 Support

Basic Plan

  • All Social Media Accounts’ Setup
  • Facebook and Instagram 8Posts [2 Posts/Week]
  • Professional graphics design
    for all posts
  • Monthly Social Media Report

Standard Plan

  • All Social Media Accounts’
  • Facebook and Instagram 8 Posts [2 Posts/Week]
  • Facebook and Instagram
    Boost [250k-500k] Reach
  • Professional Graphics
    designed Photos/images
  • Use of hashtags to grow
    visibility and engagement

Business Plan

  • Social Media SEO Optimization
  • Social Media Strategy and Goal Development
  • Facebook and Instagram 10 Posts [1 post/3 days]
  • Facebook and Instagram Boost [500k- 1m] Reach
  •  

Premium

  • Social Media Guideline for future use
  • Facebook and Instagram 15 Posts [1 post/2 days]
  •  Facebook and Instagram Boost [1m-2m] Reach
  • Googles Web Display Ads [200k-400k] Impression
  •  Professional Graphics designed
  •  Tiktok and YouTube Consultancy
  • Website blog Updated
  • Dedicated Social Account Manager
  • 24*7 Support

Call Center Support

Capabilities

DELIVERY

Capabilities

Smart Shoring

Greenfields set up

Work from Home

Multilingual Services

Information Security

 Process Re-engineering

Business Analytics

Touchpoints

EXPERIENCE

Touchpoints

Inbound Customer Care

Sales: Cross sell & Outbound

Collections & Recovery

CSAT & NPS surveys

Backoffice services

HRO

Social Media 

Capabilities

DIGITAL

Capabilities

Conversational AI and Analytics

Robotic Process Automation

IVR integration / Dynamic IVR

Content moderation

Speech & Text Analytics

AI & Analytics

Blog

Latest News

Getting the latest tech information, website developmental issues, get update yourself now

IVR and contact center services in Ethiopia by AIT Technology

Interactive Voice Response (IVR) Services in Ethiopia: AIT Technology’s Smart Solution for NGOs, Banks, and Enterprises

In Ethiopia, access to reliable and inclusive communication channels remains one of the biggest challenges for...
Ethiopian property management software by AIT Technology

Effective Property Management for Ethiopia’s Growing Real Estate Industry

Ethiopia’s real estate industry is booming, with increasing demand for modern property management solutions. Unlike...
Cost-effective call center solutions in Ethiopia for business efficiency and savings.

Cost-effective call center solutions in Ethiopia for business efficiency and savings.

Cost savings: Outsourcing a call center can result in significant cost savings compared to maintaining an in-house call...
AIT Technology has organized Invest Ethiopia 2023 in collaboration with the Ethiopian Investment Commission and Festive Events.

AIT Technology has organized Invest Ethiopia 2023 in collaboration with the Ethiopian Investment Commission and Festive Events.

AIT Technology has organized Invest Ethiopia 2023 in collaboration with the Ethiopian Investment Commission and Festive...
Testimonials

What Our Clients Say

AIT Technology stays ahead of the curve with digital marketing trends.

Our Clients

Pagumen Tour and Travel

Trusted By

International Clients